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10. Getting help

You are here if: you are stuck and need a human.

You do not have to figure this out alone. Where to turn:

  • Your ecosystem's foundation. If your project sits under a foundation, it likely has a security team or its own CNA that can help with process and CVE assignment. Contacts vary by ecosystem:
  • GitHub. For projects outside a foundation, GitHub Staff handle advisory and CVE edge cases, and the official docs cover the mechanics.
  • The CVE program. For identifier questions, the CVE program publishes a FAQ and the CNA Rules.
  • OpenSSF. The Open Source Security Foundation runs working groups, guides, and tooling for exactly this kind of work, and it is a good place to find people who have handled it before.
  • Other maintainers. Peers solving the same problem you are have likely hit your issue before (see ยง9 on building that network). You are already the effective leader of your project; usually you just need a second opinion to make a confident call.
  • This guide. Its authors and contributors are happy to help, open an issue or see CONTRIBUTING.